Value

Automate for Whom?

I have been working at a large public R1 university long enough – 4 years – to witness steady changes with technology installed in public restrooms. Below is a newly installed automatic paper towel dispenser in our office building. As someone who tends to use 1 paper towel, I was very frustrated by the design that doesn’t keep me – a user – in the loop and forces me to use that much paper.